Extra Space Storage is a publicly traded real estate investment trust (REIT) that specializes in self-storage services. Headquartered in Salt Lake City, Utah, the company owns, operates, and manages over 2,000 self-storage facilities in 40 states, Washington D.C., and Puerto Rico, making it one of the largest self-storage providers in the United States. The company was founded by Kenneth M. Woolley in 1977 and went public in 2004.
Extra Space Storage's services include traditional self-storage, climate-controlled storage, and vehicle storage. The company also offers a variety of amenities such as 24-hour access, electronic gate access, security cameras, and on-site management. Extra Space Storage also provides customers with an online platform for renting units, managing their accounts, and making payments.
Extra Space Storage serves a wide range of customers, including individuals, families, and businesses. The company's storage units are designed to meet the needs of various customers, from those who need temporary storage during a move or renovation to businesses looking to store excess inventory or equipment.
In addition to its core storage services, Extra Space Storage also offers ancillary services such as tenant insurance, moving and storage supplies, and truck rental services. The company's focus on customer service has earned it numerous awards, including the 2020 Women's Choice Award for America's Best Customer Service in the self-storage category.
Extra Space Storage is committed to sustainability and has implemented energy-efficient practices in its facilities, such as using solar panels to power lighting and implementing energy-efficient heating and cooling systems. The company also partners with various charitable organizations to support local communities and organizations in need.
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